Many Mothers is currently looking for a Program Manager for a part-time growing to full-time position (depending on funding and program growth). The person hired to fill this position will be responsible to provide support to families with new babies in Santa Fe County, to maintain an adequate pool of volunteers, and to ensure that every family requesting services is matched with a qualified volunteer.
Position is 20-30 hours a week, up to $20/hours DOE. Paid holidays, cell phone stipend and mileage reimbursement. For questions or to submit resume and cover letter please email email@example.com.
Goals and Objectives:
- To provide support to families with new babies in target population.
- To maintain adequate pool of volunteers.
- To ensure that every family requesting services is matched with a qualified volunteer.
Manage volunteers – 20% – 4-6 hours per week
- Complete reference and background checks for volunteers.
- Train through volunteer training meetings held as needed.
- Create and oversee programs to engage volunteers and host regular volunteer meetings.
- Maintain ongoing relationships with past volunteers and volunteers on hiatus.
Provide support to families with new babies – 50% – 10-15 hours a week
- Meet with and assess needs of families requesting care and match them with the appropriate volunteers.
- Maintain contact with families and volunteers during the service period, making adjustments to the service as needed.
- Manage Hoop House program, complete paperwork, approve installations, take pictures, and complete follow up surveys.
- Coordinate with Baby Box Program Coordinator to provide baby boxes and safe sleep instruction to mothers who are interested in receiving a baby box and volunteer support.
- Case management – for families we cannot support – includes sharing resources and referrals; for families we do support – includes extra support and help with challenges.
- Collect and maintain records on clients and volunteers for statistical purposes according to the confidentiality and privacy policies of the organization.
- Follow-up with families and volunteers after service and collect stories and final reports.
- Enter all volunteer and family data into database including communications updates.
- Maintain client confidentiality while adhering to HIPAA and program requirements of families receiving postpartum services.
- Support at least one family per year.
- Coordinate with other staff members to ensure that all families who reach out for support are contacted and provided information about available services.
Community Outreach – 20% – 4-6 hours per week
- Identify opportunities for community outreach; manage registration and staffing.
- Participate in community events where Many Mothers participation is appropriate.
- In conjunction with Executive Director, build relationships with, and provide information to, health care professionals, relevant non-profits, and medical and social services organizations.
- Work with volunteers to distribute rack/post cards to library, doctors’ offices, hospitals, and other places where pregnant women visit.
- Monitor and respond to internal and external email, Facebook and website inquiries.
- Check voice mail for messages.
- Design and coordinate electronic communications for community events and special events.
- Serve as an ambassador for Many Mothers at community events
Marketing and Advertising – 5% – 1-1.5 hours per week
- Maintain and update FB along with other social media channels
- Research and identify alumni and conduct interviews for marketing. Create social media posts and advertising based on interviews.
- Coordinate with Executive Director to market and advertise for program growth.
Funding – 5 % 1-1.5 hours per week
- Assist Executive Director with grant writing and reporting
- Assist with local fundraising as appropriate
- High School Diploma. College Degree preferred.
- Strength in recruiting, managing, developing, coaching, and retaining individual volunteers.
- Ability to implement and monitor policy and procedure in accordance with organization guidelines.
- Proficient in using technology as a management-reporting tool.
- Excellent verbal and written communication skills.
- Strong organizational and time management skills.
- Resourceful at problem solving.
- Bilingual (English/Spanish) desired.
- Demonstrate understanding of different backgrounds, family situations, and values.
- Provide services in a culturally sensitive manner.
- Experience working with infants, postpartum mothers and families, and breastfeeding mothers, representing a wide range of socio-economic and cultural backgrounds.
- Ability to pass a mandatory background clearance required of all childcare workers in the State of New Mexico.
- Reliable transportation with valid driver’s license, current automobile registration and proof of auto insurance.
- Ability to work well in culturally diverse settings, which includes knowledge of local population served.
- Ability to work independently and within a team setting.
- While performing the duties of this job, the employee is regularly required to walk, stand, drive, or sit for long periods of time and use computer equipment and cell phones. The employee is occasionally required to reach with hands and arms, stoop, kneel, crouch or crawl. The employee must be able to lift 40 pounds.
- Personal qualities of integrity, credibility, and a commitment to and passion for Many Mother’s
- Comfortable with public speaking